1. If I already have a resume, can I send it to you to make it better?
Yes. Most people have a resume already, whether they did it themselves or found someone else to do it. In this case, people often choose our service because their current resumes are not getting the responses they hoped, or because they feel their current resumes need to be stronger.
If you send us a current or older version of your resume, we will take it, reorganize and reformat it into a more professional looking document, revamp the wording to make it and you sound better, add anything we think you might need and correct any errors that might exist. We guarantee that your new Rock Solid Resume will look and sound completely different, far more professional and it will work to get you interviews.
2. If I send you a current or past resume, will that help with the process?
Yes. If you send us current or past versions of your resume when you sign up, it will save you time and energy. We know it can be frustrating to remember everything you have done with former companies, and it takes time and energy to write it all down. Most resume companies do not accept former resumes and instead they force you to fill out time-consuming questionnaires which usually only ask for basic information. If you submit basic information, you can only expect a basic resume in return. With us, you can speed up the process and eliminate the hassle by submitting older versions of your resume, and our questionnaire is designed to tell us about you and your past jobs. There’s nothing basic about the resume you will receive from us. We guarantee you will be happy with our service and our resumes get results.
3. How long will it take to get my new resume once I sign up?
Once you sign up, you will be contacted via email by our service department, and you will receive our questionnaire. Fill out the questionnaire and as soon as you send it back, along with any additional resumes or information you think will help get the best result for you, we will promptly select one of our professional resume specialists to work with you. He or she will contact you immediately to inform you that the process has begun, and to let you know if more information is needed. Then, within but typically less than 72 hours, you will have your new Rock Solid Resume. With the high quality we provide, our service is the fastest out there.
4. If my new Rock Solid Resume doesn’t work for me, then what?
We are so sure that you will be happy with the resume we create for you that we guarantee the results. Once your resume is delivered, test it out, apply to jobs, post it on job boards and get it out there for potential employers to see. If you’re sending it out and you still do not get interviews within 30 days, we will redesign and rewrite your resume for free, and we will continue to do that until it works for you.
5. I’ve paid to have resumes written for me in the past with other companies, and they always arrive in a
locked document that can not be altered. Do you do that?
No. We send our resumes in a standard Word Doc format, so you can make future changes however and whenever you like. We make the process simple for you and once you have a Rock Solid Resume, you can easily make adjustments, add future positions and skills, and change your contact information whenever and however you wish.